30-Day Satisfaction Guarantee

If you're not happy with your purchase, we'll make it right.

Returns

• You have 30 days from delivery to request a return
• Items must be unused, in original packaging, and in the same condition you received them
• To start a return, email support@soluveil.com with your order number

Refunds

• Once we receive and inspect your return, we'll process your refund within 5-7 business days
• Refunds are issued to the original payment method
• Shipping costs are non-refundable

Damaged or Defective Items

Received a damaged or defective product? Email us at support@soluveil.com with a photo of the issue. We'll send a replacement or full refund — no return needed.

Exchanges

We don't offer direct exchanges. If you need a different item, please return the original and place a new order.